Questions that New Customers Frequently Ask

What is actually a custom written essay?

Custom essay is a paper written just for you and according to your specifications. Each essay has a standard structure including an introduction, main body, and conclusion. If outside sources have been used, they will be reflected in the reference list and properly cited within the text. The custom essay will be delivered within your timeframe mentioned in the order form to the specified e-mail or uploaded to your personal account.

What kind of custom essays can I order?

You can order any type of custom essay required. It may be an essay or a term paper on any subject like: law, business, politics, literature, economics, religion, and natural science. In addition, admission essays, cover letters, purpose statements, resumes as well as study notes for examination can be ordered. The full-time writers hired by our company are experienced in writing academic papers in several fields. They have remarkable writing skills and are able to meet any of your demands.

Does your company guarantee my privacy?

Our company appreciates the significance of our clients' privacy. The record database of our clients includes name, e-mail as well as clients' order numbers used to trace down the eligibility to use our bonus system. Your information is considered very confidential and we never provide customers' private details to any third party.

Is there any chance of plagiarism?

We ensure that your paper will be 100 percent original and non-plagiarized. Our company has its own plagiarism detection system and every paper is scanned for plagiarism before delivery. Apart from popular plagiarism detection systems that are usually used by Universities such as, we do not maintain any sort of databases. Most of plagiarism detection systems automatically place your paper in their database once it is checked. Later, the professor checking your work will find out that your paper fails plagiarism test because the identical work is found in the database of the system. However, plagiarism detection system that we prefer allows to detect any sort of plagiarism and maintains the originality of your paper even if it has been checked before. We do not maintain any database as well as do not report to any university networks, so it is guaranteed that the papers from our company are 100% original and plagiarism-free (references, properly cited direct quotes, parts of the assignment, personally written parts by the client, etc. cannot be considered as plagiarism). Besides, you may ask for a plagiarism report to verify the originality of your work. You will get it free of charge. In addition, if you consider some pieces of your paper plagiarized, you should send us a plagiarism report on your part. The situation will be examined immediately.

Is there a risk that my professor will know that I have used your services?

No, there is no hint of risk with our service. First, we consider the privacy of our clients as a serious matter and will never disclose any personal information. We assure you that your teacher/professor will never know that you are our client. All your papers are uploaded into your personal online account. Thus, you can download them anytime needed. Note that we never resell customers' papers to anyone. You become the only owner of the ordered piece of writing.

Can I expect any additional fees or charges?

No, you do not. We do not impose any additional charges. You pay only for the number of the ordered pages according to the deadline. You do not have to pay any title page, delivery, bibliography fees or any similar charges because all the items mentioned are absolutely free when you use our service.

How do I receive my custom essay?

Your custom essay will be uploaded to your personal account within the indicated delivered. In addition,  you will get an email notification with the ordered custom essay attached in .doc extension (MS Word). In case the writer provides a few attachments, they will be sent in a zip file.

What if I'm not satisfied with the completed order?

We offer superior quality papers at affordable prices. When it comes to your order, we put a lot of effort into it to make you satisfied with a high-quality end product. However, if you claim that your completed order does not meet your requirements, you can ask for a FREE revision via e-mail, phone, message system or live chat within 48 hours after its delivery date (for papers with 1-19 pages) and one month (for 20+ page papers). This option is available if your writer failed to follow your initial requirements. If a client has solid reasons to think that the paper was not written according to the guidelines provided, he/she may request a refund within 14 days after deadline expiration.

How do I pay for custom essays ordered form your company?

We accept most of the major credit cards including MasterCard, Visa, Diners Club, Discover /Novus, JCB as well as derivatives of those brands. We do not accept any sort of personal checks, money orders and wire transfers.

What charge will appear on my credit card?

Charges that will appear on your credit card bill will be under Plimus (or any other payment service used) for the amount of money agreed upon.

How secure is your payment system?

Obviously, there is not a single risk of ordering essay papers from us because all payment transactions made on the Internet are highly secured by SWREG. We ensure that your credit card information will not ever be revealed to any third party. It will be processed by SWREG Inc.'s secured server. SWREG's Customer Care Department is available 24/7 through their Helpdesk System.

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