Check your e-mail regularly and communicate with the writer and customer service representatives.
You can post messages directly to the writer, with any questions related to your order. The writer will send you his/her answers, using the same system.
Don’t worry, if you see that we have not found anyone to work on your paper. Our writers are free to choose the orders they deem they can complete professionally and on time. This is the best way to ensure that all papers are completed by the writer who is proficient in your subject. At times, you need to wait to get the best writer for your paper.
If you suddenly learn that your paper requirements have changed, you can resubmit them before we find a writer for your order or during initial writing stages. However, if you change essential order details while the writer has already completed a part of the assignment or uploaded the whole paper, we may request additional compensation for the change of the original instructions. Rewriting the ordered work due to the alteration of instructions should be compensated because the writer will spend extra toime on it.
Don’t get alarmed if the writer does not reply to your messages immediately. Our writers spend most time researching and writing assignments, and they may not be able to check their messages every minute. We guarantee timely responses from the writer's side. When it goes about hot orders, you can always contact our Support Team to get instant clarifications to your requests.