The 21st century continues to enjoy the advent of technological pieces that have made life easy and enjoyable across the globe. Despite these technological developments, people across the globe continue to suffer from different ailments and diseases that have made their lives uncomfortable. It is as a result of this that researchers and scholars have explored different ways that can be utilized to improve on healing process among the sick in the society. One of the ways that has been explored for some time is creating a healing hospital, whereby the staff would work by integrating compassion into the skills and knowledge that one has obtained as way of administering medical services to patients (Chapman, 2003, p.4). In this way, patients would be in a position not only to experience high level knowledge and skills of hospital workers but would be in a position to receive compassion from these staff.
Chapman (2003) believed that the creation of a healing hospital would enhance the lives of patients who visited different hospitals for treatment and create in them a healing process that was effective in such a way that they would struggle with ailments and diseases. However, this required certain factors to be considered before providing a fully fledged healing hospital to the communities in a country such as the United States of America. In regard to this, special training both on a particular profession and on special skills such as love and compassion is needed. For example, the story of the Good Samaritan in the Bible portrays a form of caring attitude that hospital staffs need to have in order to deliver their healing services to their patients. His compassion acts as an excellent example to saving lives in the hospital setup whereby monetary benefit is disregarded to save the life of a patient.
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There are different components of a Healing Hospital that are needed in the society in order for these hospitals to be able to disseminate their services to patients in a cordial way that would create in their patients a desire to get healed and get of the hospital without imagining that they have been secluded, not only by the society but also by the hospital staffs who are their only hope. To begin with, deep commit is required from the management or rather top leadership of the hospital in training their staff on how to disseminate their services in a compassionate and loving way to their patients (Chapman, 2003, p.13). Whereas one may be committed to the missions and the visions of the hospital, there is a need to formulate strategies and tactics on how these missions and visions of the hospital would be accomplished. In this line of thought, training is necessary to be conducted by the hospital on their staff on small but important areas of their service delivery. Commitment requires faith, not only in one’s ability but also in God who gives the ability to accomplish particular tasks in the society (p.10).
Another component of a Healing Hospital that is equally important as commitment is a transformed healthcare system. In reference to Chapman (2003), patients come to the hospital not to go through a registration process by to be treated (p.13). In this regard, a Healing Hospital would require that patients are administered to directly by a caregiver on their arrival in the hospital premises and if possible, treatment should begin immediately. As a result, there is need for transforming the front desk to be among the last things that patients need to encounter. It must be understood that from a spiritual point of view, love is one of the powerful force that one can ever experience on the face of the earth. Therefore, administering love to a person on the first encounter creates in a person a certain form of relaxation that can make it easier for such a person to open up and be able to receive help immediately.
The last component of a Healing Hospital is teaching through dialogue and inquiry, stories and piloting (Chapman, 2003, p.13). This is whereby the hospital system would permeate both its management and staff to learn various issues that concerns the Healing Hospital and how it should deliver it services through a learning system that puts faith in the learner just as Socrates did in the fifth century B.C.E. (p.13). In this regard therefore, ideas can be articulated among members of staff and then piloted in the hospital setup to test their viability (p.14). This would enable the hospital staff to gain important skills and knowledge that required to deliver compassionate and loving services to their patients without compromising the standards of treatment. It is important for the management of these hospitals to come to an understanding that faith in their staff remains as one of the most important perquisite in preparing and helping their staff to serve effectively in Healing Hospitals (Kirkpatrick, Esterhuizen & Drake 2009, p.123-128).
There are different challenges that are associated with creating a healing environment in reference to barriers and complexity of the hospital environment. First, hospitals in the modern have put business first and life second as their priority. As a result of this, life is no longer a priority in these hospitals but rather the financial gains that are associated with treating of patients. Another issue that has emerged in the recent past as a challenge to creating a healing environment in regard to the existing barriers is bureaucracy. It must be understood that hospitals in the modern world are more of prisons rather than hospitals in the sense that after entering into such a setup, one is required to adhere to rules and regulations that are prison-like rather than hospital-like, e.g. a patient must always put on a hospital gown (Chapman, 2003). However, if these challenges are tackled in an amicable way, the society can be able to create a Healing Hospital that would save lives of millions of people around the globe.